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Email Transition Resources

Setting up an Auto-responder

Setting up an auto-responder on your email account is very simple. Once you have enabled auto-responder, anybody who sends you a message will receive an immediate reply containing your custom message. The auto-responder will only send one auto-response per day for each person who sends you mail.

Follow the steps below. We've included screenshots with highlighted areas to walk you through the process.

1. Log into your webmail account at https://mail.nsource.com/login.aspx using your email address and password.

2. Once you're logged in, click on the settings button (circled in red below).

3. Click on the Auto-Responder option. Check both boxes (Enable auto-responder and Disable responses to indirect mail), then click on the Message tab at the top of the page.

4. Personalize your auto-responder by filling in the subject and body. You can customize the look and feel of your message if you use the HTML format. When you're done, click Save (Circled in yellow) to save your settings.

If you choose Enable active date range, be sure to select a starting and ending date and time for your auto-responder. In this case, we recommend leaving the date range disabled.

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